Personal Support Worker (PSW) Ottawa 2148015

Ottawa, ON

We are presently looking for Personal Support Workers (PSW) for our location in Perth, Ontario.

About us:
We are a beautiful historical home in the lovely rural town of Perth. With 121 residents, we have garnered an excellent reputation as the premier provider of long-term care in the region. Our dedicated, caring, professional staff are here to make you welcome. Respect and compassion along with the goal to continuously improve the quality of our care is the cornerstone of our philosophy: “Warming a heart, enriching a life, together creating a home”

Come rediscover and enhance your lifestyle. Our primary goal is to help each person, have a great day, every day!
Our employees thrive on collaboration and have a passion for excellence. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, you’ll also have a lot of fun doing it.

Under the direction of the immediate supervisor, participates in assessing and planning the care needs of the residents. Delivers care to residents based on individualized care plan, policies and procedures, established standards of care, and as instructed by the registered nurse and registered practical nurse. Participates in the development, implementation and evaluation of all nursing activities.


Successful completion of a personal support worker program that meets the vocational standards established by the Ministry of Training, Colleges and Universities, the standards established by the National Association of Career Colleges, or the standards established by the Ontario Community Support Association; and must be a minimum of 600 hours in duration, counting both class time and practical experience time. 


  • Participates actively in the Verve Quality Improvement (VQI) Program: analyzing trends in care indicators, formulating corrective actions, setting unit goals, and involvement in committees.                                          
  • Collaborates with the care team to help develop plan of care for the residents based on their physical, emotional, social and safety needs.
  • Provides care to the residents including cognitive, social, and emotional support, according to their plan of care and in a manner that promotes comfort and safety. Reports to RAI Coordinator regarding flow sheet documentation and observations.
  • Supports residents' optimal level of functioning in their activities of daily living while respecting their rights and choices.
  • Performs nursing care procedures in accordance with the standards of resident care as set out in the nursing manuals.
  • Reports any deviations in the plan of care and the reason for it to immediate supervisor to ensure care needs are met.
  • Completes nursing documentation accurately and legibly according to policies and procedures. Maintains health records in compliance with legislation, e.g. Privacy Act, Long-term Care Act.
  • Partakes in each resident's rehabilitation as per department policy and instruction.
  • Assists in monitoring and evaluating outcome of specific interventions regularly and offers information or suggestions for improvement.
  • Provides ongoing support to co-workers and acts as advocate for residents and families to ensure residents' rights are protected.
  • Utilizes equipment and supplies effectively and in accordance with policies and procedures, manufacturer's instructions, and health and safety regulations. Assists in maintaining adequate supplies on unit.
  • Ensures residents' living space and personal belongings are kept clean, free from safety hazards, and organized according to residents' personal choice.
  • Observes, reports, and documents changes in the residents' physical and emotional condition in a timely fashion that ensures residents' immediate needs are met.
  • Participates in all aspects of the staff development program i.e. identifying own learning needs, attending and evaluating education program, and assisting with orientation of new employees, students, and agency personnel.
  • Participates in the development of unit goals and objectives, promoting team building, and achieving customer satisfaction.
  • Follows routine practices in all aspects of nursing care and complies with other infection control protocols as directed, e.g. outbreak management.
  • Complies with all corporate policies and procedures.
  • Completes all required mandatory training/education.
  • Fulfills responsibilities according to the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes maintaining a clean, efficient, and safe work environment, recognizing health and safety hazards, reporting incidents, as well as participating in fire safety activities.
  • Participates in self-evaluation during performance review.
  • Performs other duties as assigned.

We offer:
We offer our employees top wages based on experience and benefits package.

We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.

We welcome applications from all qualified candidates.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status or work permit.

Please apply today!

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